Contact Australia IPTV

Message us on WhatsApp

Prefer to save us as a contact? Our WhatsApp number is +44 7576 966392. We’re an online service with no shopfront, so every order, question and support request is handled on WhatsApp — which means you can reach us from anywhere in Australia, at any hour.

What we can help with

• Choosing a plan: tell us how many screens you use and how you watch, and we’ll suggest the right length and number of devices. See IPTV subscription plans.
• Ordering and payment: we confirm your order and send secure payment options.
• Setting up devices: step-by-step help for Smart TVs, sticks, boxes, phones, computers and MAG boxes. Our guide to using IPTV covers the basics.
• Fixing problems: buffering, missing channels, guide issues, login errors or “too many connections” messages.
• Changing your plan: renewing, switching to a longer plan or adding devices.

Ordering? Include these details

1. the plan length you’d like (1, 3, 6 or 12 months) and the number of devices — the plan buttons on our site pre-fill this;
2. the devices you’ll watch on (for example, Smart TV, Android TV box, streaming stick, phone or MAG box);
3. for a MAG box, the MAC address printed on the sticker underneath it.

Need support? Help us fix it fast

• your device and the player app you’re using;
• the channel, movie or series that isn’t working;
• what you see on screen, ideally with a photo or screenshot of any error;
• when it started, and whether it affects one channel, one device or everything.

Many issues are fixed in a minute by restarting your device and router. Our guide to IPTV buffering causes and fixes lists the quickest things to try.

When we reply

Support runs 24/7, including weekends and public holidays, and we aim to reply quickly at any hour, whichever time zone you’re in. During the biggest live events, when many viewers message at once, replies can take a little longer — sending all the details above in your first message helps us get to you faster.

Arabic speakers

يمكنك بدء طلبك باللغة العربية من خلال أزرار واتساب في صفحة القنوات العربية، حيث تُرسل رسالة جاهزة بالباقة وعدد الأجهزة التي تختارها.

Before you message

You might find your answer straight away in our IPTV FAQ, which covers whether IPTV works in Australia, legality, free trials, payment, devices and streaming quality. For everything included in a subscription, visit the IPTV Australia homepage.